Requesting a Refund

To request a refund, please contact our customer support team at support@suwkafrica.com with your order details and reason for the refund request. Refunds will be processed within 7-10 business days after the request is approved.

Exceptions

Suwk reserves the right to offer refunds or credits at any time, for any reason, at our sole discretion. This refund policy is subject to change without notice and does not affect your statutory rights.

If you have any questions about our refund policy or need further assistance, please don't hesitate to contact our customer support team.